What is travelljoy.com?
Travelljoy.com is a travel guidance and travel booking platform for travelers to easily and securely book Accommodations, Tours, Cruises and Car Rentals in one single place for their travels and taking the dream trip.
How do I book a holiday rental through travelljoy.com website?
The easiest and fastest way to book your holiday rental is directly through our website’s top right side reading. FOR USERS” where you easily get registered and take care of your booking.
Pick your destination, arrival and departure date, amount of visitors, and once you find your dream rental, proceed to payment, and within a few minutes, your dream vacation is booked!
Can I cancel my booking?
Yes, any cancellation fees are determined by the property owner and listed in your cancellation policy. You will pay any additional costs to the property.
If I need to cancel my booking, will I pay a fee?
If you have a free cancellation booking, you won’t pay a cancellation fee. If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee. Any cancellation fees are determined by the property owner according to the law.
Can I cancel or change my dates for a non-refundable booking?
Changing your dates for ‘Non-Refundable’ bookings may not be possible. If you choose to cancel your booking, you may incur charges. Any cancellation fees are determined by the property owner. You will pay any additional costs to the property owner.
Where can I find my property's cancellation policy?
You can find this information in your booking confirmation statement made by the property owner and or directly from the property owner’s website.
How do I know if my booking was cancelled?
After you cancel a booking with the property owner, you should receive an email confirming the cancellation. Check your inbox and spam/junk mail folders. If you don’t receive an email within 24 hours, please contact the property owner to confirm that they have received your cancellation.
Who is going to charge my credit card, and when?
You may be charged a prepayment according to the property owner’s prepayment policy. This is done to verify your credit card, where a temporary hold is placed on an amount until after check-out. It’s best to contact the property owner for any charging questions.
What's prepayment?
Some property owners require a prepayment. The prepayment is an amount charged by the property owner, ahead of starting your stay. The date of the payment, and how much is charged, depends on the property owner’s prepayment policy.
Can I make changes to my booking, say like changing dates?
Yes! You can make changes to your booking from your confirmation email or at Travelljoy.com. Depending on the property’s policy, you can do the following:
Change check-in/out times
Change date
Cancel booking
Edit credit card details
Change guest details
Select bed type
Change room type
Add a room
Add a meal
Make a request
Contact the property owner.
Will I pay the full price for my children?
Additional costs for children, if any, are not included in the reservation price. Please check with the property owner directly to see if and when you will pay for your child or children.
What do I need to rent a car?
When you’re booking the car, you just need a debit or credit card.
At the rental counter, you’ll need:
Your passport
Your voucher
Each driver’s driving license
The main driver’s credit card (some rental companies also accept debit cards, but most don’t).
Important: Please make sure you check the car’s rental terms and conditions as well, as each rental company has its own rules. For example? They might need to see some extra ID. They might not accept certain types of credit card. Or they might not rent to any driver who hasn’t held their driving license for 36 months or more.
As a property owner how sould I behave when welcoming my guests?
First and foremost set house rules for your guests, they will also need to agree to those expectations before they can book your property.Find the right guests for your property by setting the criteria they must meet to book – like having a verified phone number. You can set a damage deposit to give yourself an extra feeling of security. Communicate with your guests and keep your property safe, no matter where you are. Peace of mind is always at hand with Ring Video Doorbells and Security Cameras.
How to protect my investements as a host?
Proactively prevent parties and neighbor complaints at your property with real-time noise detection and active monitoring among others.
What is yopur general reccomendation?
Start hosting with confidence so that tourists may start booking with confidence!








